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Plexic Pix – Privacy Policy

Privacy Policy for Plexic Pix – Property Photography Services

Effective Date: August 29, 2025

This Privacy Policy describes how Plexic Pix (referred to as “Plexic Pix,” “we,” “us,” or “our”), operated by Solomon Briggs, collects, uses, and shares your personal information when you use our property photography services. We are committed to protecting your privacy and handling your data transparently.

1. Who We Are

Plexic Pix operates as a sole proprietorship, providing property photography services. Website: narcoplexic.com/plexic-pix Contact Email: PlexicPix@gmail.com
Contact Phone: (812) 322-4445

2. Information We Collect

We collect information to provide our services, process payments, and communicate with you. The types of personal information we collect include:

  • Contact Information: Your name, email address, phone number, and physical address of the property to be photographed.
  • Booking Details: Information related to your scheduled photography sessions, including dates, times, and any specific requests or instructions you provide.
  • Payment Information: While we do not directly store your full payment card details, our third-party payment processor (Wave Accounting) collects and processes this information to complete your transactions. We receive transaction details such as payment confirmation and the amount paid.
  • Photographic Data: Digital image files of your property taken during the photography session. These images may contain visual information about the property.
  • Communication Data: Records of your communications with us via phone or email.
  • Website Usage Data: Information collected automatically when you visit our WordPress website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This is typically collected via standard website analytics tools and WordPress functionalities.

3. How We Collect Your Information

We collect information through various methods:

  • Directly from You: When you contact us via phone or email, or when you provide information during the booking process.
  • Through Our Scheduling Service: When you use our online scheduling tool (e.g., Calendly) to book an appointment, it collects your contact and booking details.
  • Through Our Payment Processor: When you make a payment for our services, our payment processor (Wave Accounting) collects your payment information.
  • Through Website Interactions: Automatically when you browse narcoplexic.com/plexic-pix.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To schedule and conduct property photography sessions, perform photo editing, and deliver the final image files to you.
  • To Process Payments: To create and send invoices via Wave Accounting and to process your payments for services rendered.
  • To Communicate With You: To confirm bookings, send reminders, provide updates on your session and photo delivery, and respond to your inquiries.
  • To Maintain Records: For internal record-keeping, administrative purposes, and to comply with legal and accounting obligations.
  • For Marketing (with your consent): We may use the photographs of your property for our portfolio, website, and promotional materials. We will seek your explicit consent if we intend to use specific images beyond general portfolio display (e.g., in a public case study).
  • To Improve Our Website and Services: We use website usage data to understand how visitors interact with our site and to make improvements.

5. How We Share Your Information

We may share your information with the following third parties, only as necessary to provide our services:

  • Scheduling Service Providers (e.g., Calendly): Your contact and booking details are shared with our scheduling platform to manage appointments.
  • Payment Processors (e.g., Stripe): Your billing and payment information is shared with Stripe to process invoices and payments. Stripe operates under its own Privacy Policy.
  • Website Hosting and Analytics (Bluehost, WordPress, general analytics): Our website host and integrated analytics tools may process website usage data.
  • Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe it’s necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell your personal information to third parties for their marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with our legal and accounting obligations. Photographic data will be retained for [e.g., “a reasonable period for portfolio and backup purposes, typically 5 years, unless otherwise requested by you”].

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

You have certain rights regarding your personal information, including:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure: You can request that we delete your personal information, subject to certain legal obligations to retain data.
  • Right to Object: You can object to the processing of your personal information for certain purposes.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [Your Business Email Address].

9. Cookies and Tracking Technologies

Our website, built on WordPress and hosted by Bluehost, may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and for essential site functionality. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Plexic Pix
Solomon Briggs
PlexicPix@gmail.com
(812) 322-4445

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